RETURNS & EXCHANGE
Requirements for Returns:
- Must include a valid original purchase order number from getkraft.co. Purchases made outside of getkraft.co (or any subdomain such as live.getkraft.co) must contact respective seller for returns.
- Returned products must be in their original packaging without any missing contents.
- Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
- Free returns are only eligible in the US
- You'll have 30 days to return the package for a full refund
*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. KRAFTGUN is not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle.