All orders eligible for free shipping and shipped with tracking number.
Orders fulfilled from Miami, Florida, USA.
Delivery to the US: 3-7 days
Delivery to EU: 5-14 days
Delivery to Latin America: 14-26 days
Rest of the world: up to 4 weeks
- All orders are subject to approval based on the order information provided.
- All orders may be placed on hold for further security verification if information is found to be fraudulent
- In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions
RETURNS & EXCHANGE
Requirements for Returns:
- Must include a valid original purchase order number from getkraft.co. Purchases made outside of getkraft.co (or any subdomain such as live.getkraft.co) must contact respective seller for returns.
- Returned products must be in their original packaging without any missing contents.
- Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
- Free returns are only eligible in the US
- You'll have 30 days to return the package for a full refund
*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. KRAFTGUN is not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle.